ILS engineer reviewing commercial laundry equipment after a service visit

Support & Aftercare

Keep your laundry operation moving with long-term equipment care

Irish Laundry Systems provides ongoing aftercare for commercial laundry equipment across Dublin and Ireland, covering service history, parts support and future service planning.

Electrolux Professional Authorized Partner

Customer Care

We take care of your equipment, so your laundry operation can keep moving

After installation, repair, maintenance or Equipment Rental, equipment still needs the right follow-up.

Irish Laundry Systems keeps service records, parts needs and equipment condition organised for better service decisions over time.

Request Support & Aftercare

Aftercare Coverage

Support & Aftercare for equipment already in use

Irish Laundry Systems keeps service records, parts information and equipment condition ready for future repairs, maintenance visits and equipment decisions.

Service history review

Previous visits, known faults, maintenance notes and equipment details are reviewed before an aftercare recommendation.

Follow-up care

After a repair, installation or inspection, the service record stays organised for future service.

Parts support

Irish Laundry Systems reviews equipment details and service history before advising on suitable parts or accessories.

Equipment decisions

Repair, maintenance, parts and replacement planning are based on the equipment's condition and service record.

Parts Support

The right part starts with accurate equipment details

Irish Laundry Systems reviews equipment details, service records and site requirements before advising on parts, accessories or follow-up service.

Equipment
details
Service
history
Genuine parts
support
Talk to Our Team

How Aftercare Works

Tell us what needs attention and we’ll arrange the follow-up

Irish Laundry Systems reviews the equipment, service history and site details before arranging the required support.

Tell us what needs attention
01.

Tell us what needs attention

01.

Tell us what needs attention

Share the equipment type, fault details, service history or parts requirement.

Review the service history
02.

Review the service history

02.

Review the service history

Previous visits, maintenance notes and known faults are checked before support is arranged.

Confirm the support needed
03.

Confirm the support needed

03.

Confirm the support needed

Irish Laundry Systems confirms whether aftercare, repair, maintenance, parts support or replacement planning is needed.

Keep service records organised
04.

Keep service records organised

04.

Keep service records organised

Service notes and parts information stay available for future equipment decisions.

When Follow-Up Becomes a Pattern

Repeated issues may need planned care, not another isolated decision

If the same machine keeps needing attention, Support & Aftercare can use the service history to review whether a Preventive Maintenance Contract would help reduce repeat disruption, protect equipment value and plan the next step.

Reduce repeat
breakdowns
Protect equipment
value
Planned maintenance
support

When Aftercare Matters

For the moments that shape future equipment decisions

Aftercare matters after installation, after a repair, when parts are required or when the same fault returns. It also supports decisions to repair, maintain or replace equipment.

After installation
After a repair
Before planned maintenance
When parts are required
When the same fault returns
When replacement is being considered

Electrolux Digital Support

Digital insight for compatible Electrolux Professional equipment

For compatible Electrolux Professional equipment, OnE Connected provides digital insight into usage, performance and resource consumption. Irish Laundry Systems can advise whether it suits the site and arrange supply and installation through its Electrolux Professional partnership.

Usage
insight
Performance
visibility
Resource
awareness
Electrolux Professional
technology
Irish setup
support

Customer Trust

Long-term support for commercial laundry operations

Irish Laundry Systems supports commercial customers across Ireland with equipment service, aftercare, parts support and clear communication over time.

A trusted partner providing consistent commitment that makes a real difference

We have built a strong and valued partnership with Irish Laundry Systems over many years. Their consistent commitment to excellence has made a real difference to our operations, with service delivery always of the highest standard. What truly sets them apart is their reliability and responsiveness; they are a trusted partner always ready to resolve any issues quickly and effectively. This level of dedication gives us great confidence and peace of mind.

Owen Brennan Head of Group Facilities at Grace Healthcare
Consistent, professional service that gives us real peace of mind

We've worked with Irish Laundry Systems for a number of years at St. Mary's Hospital, and their service has been consistently reliable and professional. Their response times for callouts are excellent, and any issues are dealt with quickly and efficiently. Their annual maintenance support ensures our equipment runs smoothly with minimal disruption, giving us real peace of mind. We value the long-term relationship we've built and trust their team to deliver a high standard of service every time.

Larry Jordan Operations at St. Mary's Hospital
A reliable partner we can always count on to keep our operations running smoothly

Irish Laundry Systems has been an outstanding partner for Charlemont Group. Their team consistently delivers a professional and efficient service, with response times that are second to none. Whether it is routine maintenance or an urgent callout, they handle everything with care and expertise. We have complete confidence in their ability to support our laundry operations and would not hesitate to recommend them.

Marius Dumitru Facilities Manager at Charlemont Group
Professional, knowledgeable and always quick to respond when it matters most

Working with Irish Laundry Systems has been a straightforward and positive experience from the start. Their knowledge of commercial laundry equipment is excellent and their aftercare support has been dependable throughout. Any issues are resolved quickly and efficiently, and the team is always easy to reach. We value the relationship we have built and look forward to continuing to work together.

Talita Carneiro Operations Manager at Laundry Online
They provide excellent support and a dependable experience we can always count on

Irish Laundry Systems continues to deliver a smooth, efficient experience from start to finish. The team is very knowledgeable, helpful, professional, and easy to work with. They provide excellent support and a dependable experience we can always count on. They are great to deal with, always quick to respond, and exceeded our expectations with their high-quality service and attention to detail. We would highly recommend them.

Dermot Wilson Equipment Engineer at AbbVie

Trusted by

Grace Healthcare
AbbVie
Charlemont Group
Laundry Online

Support & Aftercare FAQs

Questions before requesting support

Support & Aftercare is ongoing service support for commercial laundry equipment already in use. It covers service history, parts support, equipment care, repair follow-up and future equipment planning.

It is useful after installation, after a repair, before planned maintenance, when parts are required, when a fault returns or when a site needs to decide whether to repair, maintain or replace equipment.

Parts support is part of aftercare for supported equipment. Irish Laundry Systems reviews equipment details and service history before advising on suitable parts or accessories.

No. Irish Laundry Systems provides aftercare without OnE Connected. For compatible Electrolux Professional equipment, OnE Connected can provide digital insight into usage, performance and resource consumption.

No. Support & Aftercare works alongside Preventive Maintenance. Aftercare keeps service history and equipment information organised, while Preventive Maintenance focuses on planned inspections and maintenance control.

Yes. Irish Laundry Systems can review equipment already in use, including service history, parts needs, equipment condition and future service requirements.

Have a different question? Talk to our team.

Ask a Question

Support & Aftercare

Need aftercare for commercial laundry equipment?

Tell us what equipment is on site and what needs attention. Irish Laundry Systems will review the request and respond with the appropriate aftercare recommendation.

We aim to respond within 24 hours.

Photo upload, if possible: once we reply, send photos of the machine, rating plate or fault area as an email attachment — it helps us review the equipment faster.

Support & Aftercare

Speak to Irish Laundry Systems about equipment care and aftercare

Share the equipment details, service history or parts requirement. Irish Laundry Systems will review the request and advise on the appropriate support.

Organised
service history
Clearer
next costs
Support from people
who know the equipment
Talk to an Engineer Request Service Assessment