ILS engineer providing reactive repair and call-out support on commercial laundry equipment

Repairs & Call-Outs

Commercial laundry repair support to keep essential equipment running

Irish Laundry Systems provides call-out and repair support for commercial washers, dryers, ironers and finishing equipment across Ireland. Report the fault and we’ll arrange the repair response.

Electrolux Professional Authorized Partner

First Response

Report the fault once, with the details that matter

Machine type, fault symptoms, access details and service history help our engineers prepare before the visit. If the same fault keeps returning, the service visit can also identify whether maintenance, parts or replacement should be considered.

Equipment type
Fault details
Site urgency
Service history
Request a Call-Out

Call-Out Support

Responsive call-out support when equipment needs attention

Active faults are reviewed by urgency, site impact and equipment details before a call-out is arranged.

Contract customers receive preferential call-out rates and scheduling.

Talk to a person now +353 1 491 0402

For urgent equipment faults, call the team directly or request a call-out.

Call-Out Process

From service visit to repair action

Each call-out is focused on diagnosis, repair requirements and the best action for the equipment.

1
Site team sharing commercial laundry fault details to request a call-out

Step 1

Report the fault

Send the machine type, symptoms, site access and urgency.

2
Irish Laundry Systems team preparing a commercial laundry repair call-out

Step 2

Prepare the call-out

The fault details and service history are reviewed before the engineer arrives.

3
Irish Laundry Systems engineer diagnosing commercial laundry equipment on-site

Step 3

Diagnose on site

The engineer checks the equipment, confirms the likely cause and completes repair work when possible.

4
Irish Laundry Systems engineer explaining the clear next step after a repair

Step 4

Confirm the outcome

The visit confirms whether repair, parts, follow-up work, maintenance or replacement should be considered.

Temporary Laundry Support

Short-term laundry support while equipment is being repaired

If on-site laundry equipment is out of use, Irish Laundry Systems can discuss short-term support through Laundry Online’s Dublin locations by prior arrangement.

4 locations around Dublin

Access to Laundry Online locations for temporary laundry support.

Drop-off / walk-in option

A short-term option while repair or follow-up work is being planned.

Short-term support

Useful when equipment is out of service and the site needs a temporary laundry option.

Through Laundry Online’s Dublin locations

Laundry Online Dublin store as a temporary processing route while on-site equipment is down

Laundry Online — Dublin

Repeat Faults

When the same fault returns, make a better equipment decision

A repeat fault can point to worn parts, missed maintenance or equipment reaching the end of its useful life. Irish Laundry Systems can review the repair history and equipment condition so the site knows whether to repair, maintain or plan replacement.

Repair history

See whether the same fault has appeared before.

Parts needs

Identify parts that may need replacement or further checks.

Maintenance timing

Know when Preventive Maintenance should be considered.

Replacement planning

Recognise when continued repair may no longer be the best use of budget.

Repeat fault patterns Better cost control Protect equipment value Minimise disruption

Customer Trust

Trusted for commercial laundry service support

Commercial sites choose Irish Laundry Systems for responsive repairs, clear communication and reliable equipment care.

A trusted partner providing consistent commitment that makes a real difference

We have built a strong and valued partnership with Irish Laundry Systems over many years. Their consistent commitment to excellence has made a real difference to our operations, with service delivery always of the highest standard. What truly sets them apart is their reliability and responsiveness; they are a trusted partner always ready to resolve any issues quickly and effectively. This level of dedication gives us great confidence and peace of mind.

Owen Brennan Head of Group Facilities at Grace Healthcare
Consistent, professional service that gives us real peace of mind

We've worked with Irish Laundry Systems for a number of years at St. Mary's Hospital, and their service has been consistently reliable and professional. Their response times for callouts are excellent, and any issues are dealt with quickly and efficiently. Their annual maintenance support ensures our equipment runs smoothly with minimal disruption, giving us real peace of mind. We value the long-term relationship we've built and trust their team to deliver a high standard of service every time.

Larry Jordan Operations at St. Mary's Hospital
A reliable partner we can always count on to keep our operations running smoothly

Irish Laundry Systems has been an outstanding partner for Charlemont Group. Their team consistently delivers a professional and efficient service, with response times that are second to none. Whether it is routine maintenance or an urgent callout, they handle everything with care and expertise. We have complete confidence in their ability to support our laundry operations and would not hesitate to recommend them.

Marius Dumitru Facilities Manager at Charlemont Group
Professional, knowledgeable and always quick to respond when it matters most

Working with Irish Laundry Systems has been a straightforward and positive experience from the start. Their knowledge of commercial laundry equipment is excellent and their aftercare support has been dependable throughout. Any issues are resolved quickly and efficiently, and the team is always easy to reach. We value the relationship we have built and look forward to continuing to work together.

Talita Carneiro Operations Manager at Laundry Online
They provide excellent support and a dependable experience we can always count on

Irish Laundry Systems continues to deliver a smooth, efficient experience from start to finish. The team is very knowledgeable, helpful, professional, and easy to work with. They provide excellent support and a dependable experience we can always count on. They are great to deal with, always quick to respond, and exceeded our expectations with their high-quality service and attention to detail. We would highly recommend them.

Dermot Wilson Equipment Engineer at AbbVie

Trusted by

Grace Healthcare
AbbVie
Charlemont Group
Laundry Online

After the Repair

Use repair findings to protect equipment reliability

After a call-out, repair findings can support service records, parts checks, Preventive Maintenance or replacement planning.

Repair
findings
Service
history
Parts
checks

Repairs & Call-Out FAQs

Questions before requesting a repair call-out

Yes. Irish Laundry Systems provides repair and call-out support for commercial washers, dryers, ironers and finishing equipment across Ireland.

Send the machine type, fault symptoms, access details and service history if available.

Irish Laundry Systems can support selected non-Electrolux equipment depending on the machine type, fault and parts access.

Contract customers receive preferential call-out rates and scheduling.

Call-out requests are reviewed by urgency, site impact and equipment details before scheduling.

The service visit can identify whether maintenance, parts or replacement should be considered.

Irish Laundry Systems can discuss short-term support through Laundry Online by prior arrangement when on-site equipment is out of use.

Have a different question? Talk to our team.

Ask a Question

Request a Call-Out

Need commercial laundry equipment back in service?

Send the fault details and site information. Irish Laundry Systems will review the request and arrange the appropriate call-out or repair response.

+353 1 491 0402

Request a Call-Out

We aim to respond within 24 hours.

Talk to an Engineer Request Service Assessment